Refund Policy
Refund Eligibility
Refunds for our subscription services are processed on a pro-rata basis, taking into account:
- The number of credits used during the subscription period
- The type of subscription plan purchased
- The remaining time in the subscription period
Refund Calculation
The refund amount is calculated using the following formula:
Refund = (Total Plan Cost) × (Unused Days / Total Days) × (Unused Credits / Total Credits)
Refund Conditions
- Refund requests must be submitted within 30 days of purchase
- Refunds are not available for consumed credits
- Processing fees are non-refundable
- Refunds will be issued using the original payment method
- The credit for refund can take up to 7days depending on your payment method
How to Request a Refund
To request a refund:
- Log into your account
- Go to Billing Settings
- Click on "Request Refund"
- Fill out the refund request form
Processing Time: Refund requests are typically processed within 5-7 business days.
For any questions about our refund policy, please contact our support team at support@ai-bgremover.com