Refund Policy

Refund Eligibility

Refunds for our subscription services are processed on a pro-rata basis, taking into account:

  • The number of credits used during the subscription period
  • The type of subscription plan purchased
  • The remaining time in the subscription period

Refund Calculation

The refund amount is calculated using the following formula:

Refund = (Total Plan Cost) × (Unused Days / Total Days) × (Unused Credits / Total Credits)

Refund Conditions

  • Refund requests must be submitted within 30 days of purchase
  • Refunds are not available for consumed credits
  • Processing fees are non-refundable
  • Refunds will be issued using the original payment method
  • The credit for refund can take up to 7days depending on your payment method

How to Request a Refund

To request a refund:

  1. Log into your account
  2. Go to Billing Settings
  3. Click on "Request Refund"
  4. Fill out the refund request form
Processing Time: Refund requests are typically processed within 5-7 business days.

For any questions about our refund policy, please contact our support team at support@ai-bgremover.com